Resources for Ukrainians and how New Yorkers can help

The Office of New Americans (ONA)

ONA provides a variety of free support services to all immigrants and refugees in New York State, regardless of status, such as:

  • Access to free legal assistance, including asylum claims and defense against deportation, through its network of legal service providers
  • English courses through its network of Opportunity Centers
  • Access to mental health support groups through its Golden Door program
  • Workforce readiness tools including resume writing, digital literacy skills, and credential assessment
  • Support to access developmental disability services through the ONA Ramirez June initiative

Visit the Office for New Americans website.

Helpline for New Americans

Call 1-800-566-7636 help.

The NYS New Americans Helpline connects immigrants and refugees to free services across the state. The Hotline operates from 9:00 a.m. to 8:00 p.m., Monday to Friday, except on public holidays. All calls are confidential. Support is available in over 200 languages, including Ukrainian and Russian.

Information for US Citizens in Ukraine from the US Department of State

If you are a US citizen in Ukraine, the US State Department has resources for those wishing to leave. They also offer travel conditions and land border advice for neighboring countries, including Poland, Romania, Hungary, Slovakia and Moldova.

U.S. citizens in Ukraine must complete this form online so the Department of State can communicate with you. US citizens wishing to leave Ukraine can also call 1-833-741-2777 (in the United States) or 1-606-260-4379 (from abroad) for immediate assistance.

Visit the Ukraine Crisis page on the State Department website.

The Consulate General of Ukraine in New York (USA)

The Consulate General of Ukraine in New York currently provides consular services. However, all consular services requiring receipt of Ukrainian documents, including issuance of new passports and visa services, have been suspended until further notice.

If you have questions about visas or passports, you can contact the Consulate General by sending an e-mail to [email protected] or by calling either 212-371-6965 Where 212-371-5690.

Ukrainians in New York who are experiencing an emergency (e.g. detention), can call the consulate hotline number at 917-325-1444 help.